Tenant has no heating? Get Gas Safe quotes today.
FixQuotes briefs the job to Gas Safe registered engineers in your tenant's local area and returns comparable quotes — usually with a first response within hours. Free for landlords, letting agents, and property managers across the UK.
- Gas Safe registered engineers only
- First response within hours for emergencies
- Comparable quotes — same scope, same fields, ex-VAT
- Free for landlords and agents — pay nothing to FixQuotes
When a boiler fails, time is the cost
A tenant with no hot water in November is a problem that gets worse the longer it sits. The Landlord and Tenant Act 1985 (Section 11) puts heating and hot-water systems firmly in the landlord's repair obligations, and a delayed response is one of the most common triggers for tenant complaints, deposit disputes, and council disrepair notices.
The trouble is that finding a Gas Safe engineer at 7pm on a Wednesday is genuinely hard. Most independent engineers work on referrals and are booked out a week in advance. Calling round half a dozen at random tends to produce voicemails, not quotes.
FixQuotes solves this end of the problem. You send us the tenant's report — a WhatsApp screenshot, a forwarded email, a one-line description — and we brief it to Gas Safe registered engineers covering that postcode. You get comparable quotes back, with response-time commitments attached, so you can pick the engineer who can actually attend in the window the tenant needs.
What counts as an emergency boiler repair
We treat the following as emergencies and prioritise them: total loss of heating in cold weather, total loss of hot water for more than 24 hours, a gas leak (which should also be reported to the National Gas Emergency Service on 0800 111 999), water leaking from the boiler or pipework, error codes that have triggered a lockout, and a CO alarm activation.
Lower-urgency boiler issues — intermittent hot water, low pressure, noisy operation, or routine breakdown that can wait a few days — still go to Gas Safe engineers, but on a normal turnaround rather than an emergency one.
Repair, replace, or service?
When you send the job, the brief asks the engineer to assess whether the boiler is repairable, whether parts are economically available, and whether replacement is more cost-effective than continued repair on an older unit. For boilers over 12–15 years old, repair quotes often come paired with a replacement option so you can make the call with full information.
If a replacement is the right answer, we can re-issue the brief as a boiler installation quote request without you having to start over. The same engineers who quoted on the repair are usually best placed to quote on the replacement.
What a comparable quote includes
Every quote we return for this job type uses the same template, so you can compare like-for-like. You’ll see:
- Engineer's Gas Safe registration number (which you can verify at gassaferegister.co.uk)
- Diagnosis fee or callout charge, stated separately from repair labour
- Estimated labour and parts cost — with a clear note where parts can only be priced after diagnosis
- Response-time commitment for emergency jobs
- Whether the engineer carries common spares (PCB, pump, diverter valve) on the van
- Warranty period on parts and labour
- Public liability insurance confirmation
- Ex-VAT pricing as standard so portfolios can compare cleanly
Gas Safe — the legal baseline
Any work on gas appliances or gas pipework in the UK must be carried out by a Gas Safe registered engineer (the legal successor to CORGI). FixQuotes only dispatches gas-related jobs to engineers we've confirmed are Gas Safe registered for the work in question — domestic natural gas, LPG, or commercial — at the time the job is sent. Their registration number is included in every quote so you can verify it directly on the Gas Safe Register before authorising the work.
Where works require legally regulated qualifications (for example Gas Safe registration for gas works, or Part P competence for fixed electrical work), users should verify the contractor's credentials directly before authorising the work.
Common questions
How quickly can I get a Gas Safe engineer on site?
For emergency jobs (no heating, no hot water in cold weather, suspected gas leaks), our typical first response is within hours and on-site attendance the same day or next morning, depending on the postcode. Quotes include the engineer's response window so you can choose accordingly.
Is FixQuotes 24/7?
We accept jobs at any time. Out-of-hours emergency jobs are dispatched to engineers offering call-out cover for that postcode. Standard daytime jobs are handled within working hours.
Do quotes include parts?
Where the engineer can diagnose remotely from your description, yes. For most boiler faults the engineer needs to see the unit to confirm the failed part — in those cases the quote covers the diagnostic visit and gives an estimated repair range, with the firm parts cost confirmed on site before you authorise the repair.
Can I get a quote for a boiler replacement instead?
Yes. If the boiler is at end of life, send the job and mention you want a replacement quote alongside the repair option. Engineers typically return both so you can decide on the economics.
Who pays the engineer — me or FixQuotes?
You pay the engineer directly for the work. FixQuotes is the introducer; we are not a party to the contract or the works. Our referral fee is invoiced to the engineer, not to you.
Are these the same engineers as British Gas or Homeserve?
No. FixQuotes works with independent local Gas Safe engineers. That usually means lower labour rates than the national chains, more flexibility on scheduling, and a direct relationship with the person doing the work.
Property Maintenance, Sorted.
Free for landlords and agents.
No account needed to start.