Tenant reported a repair? Turn it into one quote brief.
Paste the tenant message, add urgency, access and postcode, and FixQuotes turns it into a contractor-ready repair brief. Relevant trades quote against the same facts, and we tell you plainly if local supply is thin.
- Built for landlords handling boilers, leaks, electrics, damp, roofs and end-of-tenancy repairs
- Manual review before a job is shared with trades
- Comparable quote format: scope, callout, VAT, timing, exclusions and paperwork
- No account, no obligation, and free for landlords
After you submit
Manual review before anyone quotes.
The form creates the first version of the repair brief. A person still checks it before contractors see the job.
1. We check the scope
Category, urgency, postcode area, access route, photos and missing details are made explicit.
2. We source against one brief
Relevant local trades are asked to quote the same facts, fields, assumptions and exclusions.
3. You get an honest outcome
That may be comparable quotes, one credible option, a clarification request, or a supply-thin update.
Why landlord repair quotes go sideways
Most repair quote problems start before the contractor sees the job. A tenant says the boiler is broken, one engineer quotes a diagnostic visit, another quotes a repair, and a third assumes replacement. Those are not three comparable prices; they are three different scopes.
FixQuotes starts by making the brief clearer: what is broken, how urgent it is, who can arrange access, whether the property is occupied, which photos exist, and which credentials matter for the trade. Contractors then quote against the same facts instead of interpreting a vague message differently.
Example: tenant message to contractor-ready brief
Tenant message: “The bathroom ceiling is wet again and there is a dripping sound when the upstairs flat uses the shower. I put a bowl down but it is still spreading.”
Contractor-ready brief: bathroom ceiling leak below upstairs shower; water still active when shower runs; visible staining spreading; tenant can provide photos; access evenings after 6pm; landlord needs leak trace and repair quote, with making-good priced separately if the source is confirmed. That is the difference between asking three trades to guess and asking them to price the same problem.
For a reusable version, use the landlord repair brief template before you submit the job.
What we ask before contact details
The intake asks the job first, then your role, urgency, postcode, occupancy and access route. Photos are optional and come before your contact details, so a landlord can keep moving even when the tenant has not supplied images yet.
Contact details stay late in the flow because they are only needed once the repair brief is viable. We do not create an account, sell the enquiry as a raw lead, or collect analytics containing your name, phone, email, full postcode or job description.
Best use cases for the first request
Start with a real, bounded job: a leak that is contained, a boiler fault where the tenant can describe the symptoms, an electrical issue without immediate fire risk, damp that needs an independent survey, or an end-of-tenancy repair list.
If the issue is life-safety critical, act on the emergency first. Suspected gas leaks should go to the National Gas Emergency Service on 0800 111 999, and electrical fire risks should be isolated if safe before any quote process.
What’s in the quote pack
Every quote we can return for this job type uses the same template, so the prices are easier to put side by side. Where supply is thin, we say that plainly rather than pretending the comparison is fuller than it is. You’ll see:
- Repair brief with category, urgency, access route and property context
- Photos or files where supplied, plus missing-info flags where not
- Same quote fields for each contractor: labour, parts, callout, VAT and exclusions
- Relevant credential flags such as Gas Safe, Part P, G3, insurance or surveyor independence
- Clear note where FixQuotes could not source enough credible options
Honest checks, not fake marketplace proof
FixQuotes can check job-relevant paperwork before presenting a quote, but it should not be read as a guarantee of workmanship or emergency attendance. Gas work goes to Gas Safe registered engineers; fixed electrical work goes to competent electricians; insurance and relevant registrations are stated in the quote pack where checked.
Where works require legally regulated qualifications (for example Gas Safe registration for gas works, or Part P competence for fixed electrical work), users should verify the contractor's credentials directly before authorising the work.
Common questions
Do quote counts vary by job?
No guarantee. The aim is comparable quotes against the same scope, but the number depends on trade, postcode, urgency and contractor availability. We tell you plainly if supply is thin.
What does same scope mean?
It means every contractor sees the same repair facts, access notes, urgency, photos or missing-info flags, and quote fields. That makes the comparison about price, timing and exclusions rather than about different interpretations of the tenant report.
Can I send a tenant WhatsApp message?
Yes. Paste the message into the intake or summarise it in your own words. The structured steps then turn it into a contractor-ready brief.
Are photos required?
No. Photos help, especially for leaks, damp, roofs and visible damage, but the form lets you continue without them.
Who contracts with the trade?
You contract directly with the contractor you choose. FixQuotes coordinates the quote request and comparison; it does not carry out the work.
Can I get quotes from a tenant repair message?
Yes. Paste the tenant message or summarise it in your own words. We turn it into a clearer brief before relevant local trades quote.
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Free for landlords, letting agents, and property managers. One contractor-ready brief, comparable quotes where supply supports it.
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